Shipping policy

Shipping Policy — ArshaVeda™

Last updated: May 2026


Delivery Across Sri Lanka

All ArshaVeda™ orders are delivered island-wide across Sri Lanka. We partner with trusted local courier services to ensure your order reaches you safely and discreetly.


Processing Time

Orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.


Delivery Timeframes

Location Estimated Delivery
Colombo & Western Province 2–4 business days
Other major cities (Kandy, Galle, Jaffna, Kurunegala) 3–5 business days
Rural & remote areas 5–7 business days

Delivery times are estimates and may vary during festive periods, adverse weather, or high demand.


Cash on Delivery (COD)

We offer Cash on Delivery across Sri Lanka. Pay the delivery rider in cash when your order arrives — no online payment required.

Please have the exact amount ready at the time of delivery to ensure a smooth handover.


Shipping Cost

Free delivery on all orders island-wide. No hidden charges — the price you see is the price you pay.


Discreet Packaging

We understand the personal nature of our products. All ArshaVeda™ orders are shipped in plain, unmarked packaging with no product names, logos, or descriptions visible on the outside. Your privacy is fully protected.


Order Tracking

Once your order is dispatched, you will receive a confirmation via SMS or WhatsApp with your tracking details. You can also contact us directly for order updates.


Failed Delivery Attempts

If the courier is unable to deliver your order (unreachable phone, incorrect address, recipient unavailable), a second delivery attempt will be made. If delivery fails twice, the order will be returned to us and you will need to place a new order.

To avoid failed deliveries, please ensure:

  • Your phone number is correct and reachable
  • Your delivery address is complete and accurate
  • Someone is available to receive the parcel

Contact Us

For any shipping queries or order updates:

📞 Phone / WhatsApp: +94 74 217 1041 📧 Email: support@arshaveda.com

Business hours: Monday – Saturday, 9:00 AM – 6:00 PM


ArshaVeda™ — Ancient Wisdom · Clinical Relief Manufactured